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Aleksandra Kozawska

senior service designer

Puede desplazarse Madrid

  • 40.4167
  • -3.70358
Proponer un proyecto El proyecto sólo comenzará si aceptas el presupuesto de Aleksandra.
Proponer un proyecto El proyecto sólo comenzará si aceptas el presupuesto de Aleksandra.

Localización y desplazamiento

Madrid, España
Puede trabajar en tus oficinas en
  • Alrededor de Madrid y 50 kms


  • E-mail verificado


Habilidades (13)

Aleksandra en pocas palabras

Aleksandra Kozawska is an award-winning service designer with extensive experience working in consultancies such as Sopra Steria and Fjord, using design tools and human-centred methods in projects within technological and social areas. Her design education includes University College London (UK), Politecnico di Milano (Italy) and Glasgow School of Arts (UK). Aleksandra has also experience working at the European Astronaut Centre as a designer of basics astronaut training materials and an e-learning course for technical experts. She is also alumni of the International Space University, Space Studies Program 2019 in Strasbourg. Most recently, Aleksandra has been working as a senior service designer at BBVA in Madrid, leading design and digital transformation projects for enterprise banking.



Banca & seguros

Senior Service Designer

Madrid, España

junio de 2018 - junio de 2019

Service Design and Strategic Design for Corporate Banking (Enterprise Area) as a part of the Global Service Design Team.
- Leading innovation projects, closely cooperating with business, technology and data colleagues.
- Design Lead for Innovation Think Thank responsible for strategic direction of Design discipline at BBVA.
- Professor at the Workshop Facilitation masterclass.
- Regularly facilitating co-creation workshops and Design Thinking sessions.
- Design consultant and facilitator for BBVA Open Innovation Fast Track program.
- Fully skilled in performing the whole digital product design process: from project planning, through qualitative research, information synthesis, opportunity mapping, to service conceptualization and prototyping

Sopra Steria - SOPRA STERIA

High tech

Customer Solutions Lead

Madrid, España

febrero de 2017 - mayo de 2018

User-centered design thinking practice using service design and design research methodology.
Working directly with the international clients in English and Spanish.
The past projects include user research for Orange and work for Design Transformation team at BBVA.
Since June 2017 working as design consultant as a part Global Design Team at BBVA.
user-centered design User Experience Design User Research design consultant


High tech

Design Researcher

City de Londres, Reino Unido

noviembre de 2016 - febrero de 2017

Design Research and Service Design.
User-centered design thinking practice; extract insights from research, develop user experience journey, deliver tangible design solution.

Glasgow School of Art

Consejo & auditoría

Research Assistant

Glasgow, Reino Unido

octubre de 2015 - febrero de 2016

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