- Amadeus IT GroupInstructional Designer Coordinatorenero de 2023 - Hoy (2 años y 4 meses)Design and coordinate e-learning courses for clients and internal users. Translating complex ideas into compelling narratives, scripts, and multimedia elements to captivate learners and drive meaningful experiences. Conducting in-depth learner and content analysis, designing assessments, and collecting feedback through surveys and feedback forms to refine content. Testing course usability, evaluating metrics, and coordinating content updates to maintain a high standard of excellence (98 NPS). Leading the rollout of e-learning courses and mentoring trainers to ensure the effective use of the learning materials. Application of learning theory and accessibility principles to ensure inclusivity and relevance for all users. Assessment and optimization of the effectiveness and ROI of learning and development initiatives. Problem-solving skills to identify gaps in development strategies and propose innovative solutions. Conduct stand-up scrum calls and regular project review calls as well as customer meetings. Maintain up-to-date knowledge of industry trends and best practices in learning and development.
- Grupo OesíaInstructional Designerenero de 2022 - enero de 2023 (1 año)
- Lead the design and development of visually engaging learning experiences for retail employees.
- Create innovative e-learning modules, interactive videos, and immersive training materials.
- Collaborate with marketing, brand, and training teams to ensure alignment with company identity.
- Utilize creative tools (Adobe Suite, Vyond, Articulate, etc.) to enhance training content.
- Develop storyboards, scripts, and multimedia assets for digital learning programs.
- Implement gamification, AR/VR, and microlearning techniques to boost engagement.
- Manage end-to-end instructional design projects, ensuring quality and consistency.
- Analyze training effectiveness and optimize content based on learner feedback and performance data.
- Mentor junior designers and provide guidance on best practices in creative instructional design.
- Stay updated on design trends and emerging technologies to continuously enhance training experiences.
- TikTokJunior Instructional Designerenero de 2018 - enero de 2022 (4 años)
- Design and develop training materials for sales and monetization teams.
- Create interactive e-learning modules, guides, and videos.
- Collaborate with sales, marketing, and product teams to align training content with monetization strategies.
- Adapt training content to various formats (microlearning, infographics, presentations).
- Manage and update training courses in the company’s LMS or internal platforms.
- Analyze training effectiveness through feedback and performance metrics.
- Ensure content is engaging, up-to-date, and aligned with TikTok’s ad solutions.
- Support localization efforts for global training programs.
- Bachelor's in PsychologyUniverisidad Internacional de Valencia2020
- Master's in PsychopedagogyVIU2022