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Fanny Fernandez

senior ux research · service design · ux design

Trabaja a distancia desde Madrid

  • 40.4167
  • -3.70358
Proponer un proyecto El proyecto sólo comenzará si aceptas el presupuesto de Fanny.
Proponer un proyecto El proyecto sólo comenzará si aceptas el presupuesto de Fanny.

Localización y desplazamiento

Localización
Madrid, España
Trabajo a distancia
Lleva a cabo sus proyectos principalmente en remoto

Preferencias

Duración del proyecto
  • ≤ 1 mes
  • Entre 1 y 3 meses
Sector de negocio
  • Sector médico
  • Energía
  • Educación & e-learning
  • Centros de investigación
  • Biotecnología
+1 autres

Verificaciones

Idiomas

Categorías

Habilidades (11)

Fanny en pocas palabras

I am a senior User Researcher and Service Designer who strongly believes in co-creation as a way to reach real user needs and get business insights. I interview and conduct generative workshops focused on better understanding people's needs and feelings.

I mainly worked for the banking & medtech industry, but I also help startups from several industries to validate their business ideas and create a profitable business model.

Portfolio:

Portfolio solo accesible para usuarios registrados

Experiencia

Universidad Politécnica Madrid

Educación & e-learning

Guest Speaker at the Master’s Degree in Digital Innovation

octubre de 2019 - junio de 2021

I collaborate as guest speaker at the Master’s Degree in Digital Innovation, sharing my experiences as a Design Researcher and Service Designer. I help students to get the skills and confidence to put people at the center of the design process.

BBVA

Banca & seguros

Senior UX Research, Service Design

marzo de 2013 - mayo de 2019

As a User Researcher, my goal was to find user needs that match business needs. I have been involved in several projects and performed several tasks:
· Conduct workshops with stakeholders to find project value proposition.
· Design user research plans
· Conduct interviews and workshops with users · Run usability tests and heuristic evaluations
· Analyze data
· Communicate research findings
User Testing UX Research Service Design Design Thinking

Freelance

Educación & e-learning

UX Research teacher

septiembre de 2018 - Hoy

I help IBM and other corporation employees to get started with UX Design and User Research, validating their business idea and getting insights from their target audience.

Eleven Lab

High tech

Business Designer, Service Designer

noviembre de 2020 - Hoy

Recomendaciones externas

Consulta las recomendaciones de Fanny

Formaciones

Certificados