julio de 2016 - septiembre de 2019 (3 años y 3 meses)
Madrid, España
• SPOC of 2 key customers operating in 14 countries
• Led development team of 5 engineers.
• Led migration of database and servers to cloud solutions (AWS and Oracle Cloud) from standalone Linux servers.
• Configure and maintain network services, including backup, recovery and maintaining web servers in Linux environment.
• Maintained 99% uptime with carefully designed disaster recovery solutions
• Conducted analysis of progress to ensure excellent project management was maintained
• Utilized database (PL/SQL) and data analysis tools to create reports used by management team to make changes to workflow.
• Provided training, support and coaching for new starters, as well as my own team members
• Extensively improved product knowledge, leading me to become the product Trainer for all clients in Spain and South America
• By systematically meeting objectives in several projects my team was able to contribute to increasing the client portfolio of the company to a value of 1 million.