- DeCast DesignDirector de contenidosREDES SOCIALESenero de 2011 - Hoy (14 años y 1 mes)Madrid, EspañaServicios principales:1. Identidad Corporativa2. Diseño de logotipos3. Branding (banners, flyers, tarjetas de visita, trípticos, etc.)4. Diseño web & apps5. Diseño de contenido para redes sociales6. Diseño de material para elearning7. Diseño de infografías8. Diseño editorial9. CopywritingServicios Secundarios:1. Diseño corporativo2. Traducción de documentos3. Presencia en línea4. Estrategia digital5. Gestión de redes sociales6. Posicionamiento web7. Diseño de curriculum para profesionistas y/o autónomos8. Diseño de empaqueMain Services:1. Corporate Identity Design2. Logo Design3. Advertising graphic design (Banners, brochures, labels, etc. )4. Web & Apps design5. Social media content design6. Elearning material design7. Editorial design8. Infographic Design (internal communication for companies)9. CopywritingSecondary Services:1. Stationery Design (Corporate Identity)2. Documents Translation3. Online Presence4. Digital Strategy5. Social Network Management6. Web positioning in Google7. Resume Design (Editorial)8. Packaging
- MicrosoftSales Advocate SpecialistHIGH TECHmarzo de 2018 - marzo de 2019 (1 año y 1 mes)Belfast, Reino Unido- Act as a Trusted Advisor with customers across multiple industries to determine their needs and identify opportunities to fulfil their needs with our clients’ leading cloud technologies- Uncover Sales opportunities across a broad range of customer enquiries, and engage in conversations around Cloud solutions (CRM and ERP)- Position competitive offerings and solutions in the context of the customer needs and experiences; provide technical product overview and insights pertinent to customer-need and usage scenarios- Effectively generate Sales Qualified Opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)- Be the first contact point for customers, deliver a strong first impression & build Trusted Advisor status to set the foundation for long term customer relationship- Meet and exceed daily, weekly, monthly and quarterly targets, including pipeline generation and activity based targets; accurately forecast pipeline generation- Leverage best in class sales tooling and communication tools to accelerate sales, maintain high daily activity- Communicate with customers effectively through Phone or Chat interactions- Work in a fast-paced, collaborative and dynamic teaming environment & effectively manage opportunities and pipeline through the sales cycle- Demonstrate a passion for customers and prospects to deliver a world-class customer engagement experience.
- StubHubCustomer Experience ExpertENTRETENIMIENTO & TIEMPO LIBREmayo de 2019 - Hoy (5 años y 9 meses)Madrid, España- Gestión y seguimiento de la interacción con el cliente y procesar pedidos, formularios, aplicaciones y solicitudes de CRM Siebel y Backoffice.- Mantener registros de interacciones y transacciones con clientes.- Comunicación y coordinación con departamentos internos.- Customer Experience Department - Mercados América del Norte, LATAM, EMEA y APAC en inglés y español. (30 países aprox.)- Mantener registros de interacciones y transacciones con clientes.- Crear y mantener informes de servicio.- Gestión de incidencias.- Proporcionar la información necesaria y clara para cada cliente sobre eventos en todo el mundo.- Capacidad para sondear y comprender las necesidades de los clientes con el fin de brindar la solución correcta.- Capacidad para aprender y asimilar información rápidamente y tratar con clientes y situaciones difíciles.
Fernando Avolio recomienda a Manuel Nathaniel
DeCast Design is helping me a lot with my social networks since the beginning of my music career here in Europe!
I do recommend this agency to any person that needs some marketing movements and help on the Internet with social media (I've seen the results and they're all positives!).
I'm glad to work with this team! 😎🤩
- Licenciatura en Diseño GráficoUniversidad del Valle de México2013
- Marketing DigitalGoogle2020