Conjunto de habilidades profesionales (16)
Experiencia
- Havensen sarlE-commerce ManagerE-COMMERCEmarzo de 2018 - Hoy (6 años y 9 meses)Tunis, TunisieBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies.
Recomendaciones externas
Formación
- Spanish Studies Bachelor DegreeIslt2015
- Journalism and sciences of information Bachelor DegreeIpsi2018
Certificados
- Presenting newsAl Jazeera media institute2017
- Mobile journalismBBC media action2018