Adeleh Shoorabi

Led the design and delivery of multi-session learning and innovation programsfor200+ participantsacrossfourprogram cycles. Built structured learning journeys, defining curriculum sequencing, milestones, and evaluation criteria to strengthen problem-solving, collaboration,communication,and creativityskills. Maintained and localized Samsung's official program toolkit, ensuring learning resources remained current, accessible, and relevant for participants. Improved learner engagement and usability by adapting delivery formats, including shifting from printed materials to digital sharing based on learner behaviorand feedback. Used participant and facilitatorfeedbackto identifyfriction points and refine curriculum,support models,and session flowacrosscycles. Coordinated 15+ facilitators, academic partners, and corporate stakeholders toensurealigned deliveryand consistent program quality. Increased registrations by ~30% across cycles through iterative design improvementsand operational optimization. Maintained participantsatisfaction above 90% bycontinuouslyimproving the learning experience based on feedbackand observed learnerneeds.

Designed competency-based learning frameworks and leadership development programs aligned with global HR systems and business priorities. Delivered learning initiatives that strengthened managerial effectiveness and supported cross-functional and cross-cultural collaboration. Built structured digital learning resources during operational disruption, enabling remote work readiness and scalable employee support. Supported Workday rollout in collaboration with regional teams, aligning global HR processes with local workflows and adoption needs. Coordinated training delivery with external providers and international facilitators, ensuring learning objectives, quality standards, and execution requirements were met. Used learner feedback and program insights to improve content relevance, delivery quality, and the overall learner experience overtime.

Served as liaison between HR and Odoo developers to implement an HRIS, translating HR processes into system requirements. Mapped and documented HR workflows; supported configuration, testing, and iterative improvements to reduce userfriction. Partnered cross-functionally (HR/IT) to align priorities, manage dependencies, and support adoption. Improved process consistency and data integrity by standardizing inputs and validation steps.