Descripción

I'm an E-Commerce Operations Specialist helping online sellers boost sales through streamlined fulfillment, optimized listings, and clear processes. Experienced in SOP creation, SEO, and multi-platform order management. Skilled with Airtable, Vendoo, and top marketplaces such as eBay, Poshmark, Etsy, Mercari, Depop.

Idiomas

Inglés
Bilingüe o nativo
Español
Bilingüe o nativo

Preferencias de lugar de trabajo

Solo teletrabajo

Lleva a cabo sus proyectos principalmente en remoto

A Threaded Fox
Ecommerce Operations & Fulfillment Lead
E-COMMERCE
enero de 2018 - enero de 2024 (6 años)
Portland, Estados Unidos
• Managed 100–125 weekly orders across multiple sales platforms.
• Created platform-specific workflows to optimize listings and increase visibility.
• Developed SOPs and Help Center articles for internal and external use.
• Trained and managed international virtual assistants, improving listing speed and accuracy.
• Built cross-platform sales tracking in Airtable to inform pricing and product selection.
E-commerce Off-Page Optimization SEO Process facilitation customer service
A Quick Brown Fox
Program & Community Director + Merchandise Manager
DEPORTE
enero de 2018 - febrero de 2025 (7 años y 1 mes)
• Oversaw fee-based online communities on Patreon, Strava, and a custom-built app.
• Designed and delivered monthly challenges, live events, and onboarding workflows.
• Coordinated merchandise production, inventory, and fulfillment.
• Maintained consistent, branded communication across channels.
Project Management Off-Page Optimization E-commerce SEO Community Management
Western Bikeworks (Velotech, Inc.)
Sales Manager / Assistant Store Manager
GRAN DISTRIBUCIÓN
enero de 2015 - enero de 2017 (2 años)
Portland, OR, USA
• Managed operations, sales, and merchandising for a high-volume retail location.
• Hosted educational workshops and coordinated brand demo events.
• Used sales data to inform merchandising and staffing strategies.
customer service Project Management Team management Sales funnel Data analysis