Descripción

Certified ISTQB Tester and Business Analyst with over 10 years of experience in IT, including functional testing, quality assurance, and business analysis.

Skilled in test planning, execution, troubleshooting, and reporting, with a strong analytical mindset and problem-solving skills.

Ámbito de especialización en el sector

Idiomas

Árabe
Bilingüe o nativo
Español
Competencia profesional completa
Francés
Bilingüe o nativo
Inglés
Competencia profesional completa

Preferencias de lugar de trabajo

Acepta trabajo presencial

Barcelone (hasta 50 km)

Sopra Steria
Business Analyst
febrero de 2022 - Hoy (4 años y 4 meses)
Spain
• Designed and executed functional test cases.
• Identified, documented, and tracked software defects, ensuring resolution with development teams.
• Conducted troubleshooting and analysis to improve product quality.
• Write and review functional specifications for new software features.
Teleperformance
Stripe Tech Support Specialist
junio de 2021 - enero de 2022 (7 meses)
Spain
• Handled multichannel support (French & English) for Stripe's financial services.
• Provided technical troubleshooting for payment system queries.
• Assisted users in utilizing specific platform features.
ChronoMicro
IT Project Manager
febrero de 2014 - junio de 2021 (7 años y 4 meses)
Algeria
• Planned and coordinated small projects ensuring alignment with business objectives.
• Drafted functional specifications and ensured alignment with client requirements.
• Managed testing for software and hardware implementations.
• Conducted demonstrations, training, and support for diverse stakeholders.
• Developed and maintained a B2B client portfolio in IT services.