- Omnicom Media GroupSenior Business Analyst & Scrum Master at OMG EMEAEDICIÓN DE SOFTWAREoctubre de 2022 - Hoy (2 años y 4 meses)Hamburgo, HH, AlemaniaRequirements and User Stories gathering / design / development / elicitation / improvement / implementation and follow-up. Acceptance criteria. Process description and Functional requirements specification delivered.IT Process Design, standardization, approval, and optimization.Scrum Master: Lead, train, and coach the Scrum team and the Organization during its Scrum adoption. Sizing, Retro, Planning... Projects: OMC, OMG, OMD, H&S, ACOE (Automation Center of Excellence), internal solutions. Internal solutions i.e. ETL solution.Tools / Methods: MS Office / MS Power Automate / UML / BPMN / Scrum / Agile / Confluence / Jira / Mural / Miro / Smartsheet. EMEA (33 countries).
- UnisysSenior Business Analyst (EU Institutions)CONSEJO & AUDITORÍAmarzo de 2021 - septiembre de 2022 (1 año y 7 meses)Madrid, EspañaWorking closely with the product owner and other different stakeholders and business units to gain in-depth understanding of business strategy, legal base, processes, services, roadmap and the context in which the business operates ensuring that their concerns and contribution are included in the requirements specification document for the development of Large Scale IT solution for EuropeanInstitutions.Identification/Development/analysis/elicitation of requirements and Business Use Cases. Business, stakeholder, functional and non-functional requirements.• Identify opportunities to improve efficiency.• Babok / Togaf / EARS / UML / Scrum / Agile / SDLC / Sparx EA / AI.• European Institutions. eu-LISA.
- 2MARESBusiness Analyst and Project ManagerEDICIÓN DE SOFTWAREmarzo de 2018 - marzo de 2021 (3 años y 1 mes)Vigo, GA, EspañaMeetings with clients to review their process and analyze needs.▪ Elicitation and documentation of new requirements related with medium size IT system design.▪ Mock up design.▪ Tests design, execution, redesign and acceptance.▪ Regular follow up of requirements status, verification and validation with clients.▪ Presentation and train clients in new features and uses, obtaining feedback for software redesign improvements.▪ Initial training for software deployment.▪ Management and resolution of relevant consults, complaints or errors raised by client.Customer satisfaction is improved and turnover is increased.