Habilidades profesionales (7)
Juan José en pocas palabras
I bring over 15 years of working experience in multinational environments across various industries ranging from Telecommunications and Telemedicine to VMS and Language Localisation. For the past 6 years, I have been focused on Salesforce technology, more specifically in the Marketing Cloud space (including Datorama and more recently Interaction Studio and CDP) where I have successfully delivered over 45 Salesforce Marketing Cloud engagements (standalone and cross-cloud - Sales/Service/Commerce - within and outside the Salesforce ecosystem) in the areas of retail, education, non-profit, financial services, automotive and TTH with budgets from £20K to £4.5M.
My background in computer science and marketing, my personal skills, my curious and entrepreneurial nature altogether with the eagerness to always keep learning, has proven to be the right blend to bring not only the strategic and technical background to lead engagements at different levels, but most importantly to build and develop strong relationships with clients, stakeholders and internal teams across several geographies.
This skill set has allowed me to also successfully lead business units, teams as well as coaching and mentoring.
Experiencia
- Capgemini UKSenior Marketing Cloud Architect / Deputy Head of Marketing Cloud & PardotCONSEJO & AUDITORÍAfebrero de 2021 - marzo de 2022 (1 año)City de Londres, Reino UnidoDeputy head of the Salesforce Marketing Cloud and Pardot practice. Working closely with the Head of the Salesforce practice in the UK and India among other representatives within Capgemini’s Salesforce CoE in UK and across Europe. Leading a group of 31 cross-functional consultants with different levels of seniority. In my day-to-day, I also deal with escalations, recruiting, budgeting, and resource allocation among other tasks.Technical lead/lead architect to ensure the successful delivery of a major migration of one of the biggest retail groups in the UK. Supporting the delivery team, ensuring best practices and delivery standards are maintained across a team of 12 consultants and business analysts.SFMC Managing Architect leading an international roll-out in the automotive sector of Marketing Cloud (including Datorama and Interaction Studio) within a bigger Salesforce landscape (including Service Cloud, Sales Cloud, Experience Cloud and Mulesoft). Supporting the delivery team, ensuring best practices and delivery standards are maintained across a team of 16 consultants and business analysts (for the Marketing Cloud scope).Solution design and hands-on configuration. Stakeholder management both internally and externally. Working alongside the Salesforce team on the strategic approach from a technology standpoint.
- Pracedo LtdMarketing Cloud Practice LeadCONSEJO & AUDITORÍAfebrero de 2020 - febrero de 2021 (1 año)City de Londres, Reino UnidoLed Pracedo's Salesforce Marketing Cloud practice for the UK and Australia, which was formed of a team of 5 consultants with a blend of development and functional skills and with different levels of seniority. In my day-to-day, I dealt with escalations, recruiting, resource allocation, and career support among other tasks.Acted as the delivery lead for every engagement where an element of the Salesforce Marketing Cloud was included (both Marketing Cloud standalone and cross-cloud) to ensure the successful delivery of the agreed scope and timelines within the signed budget. Solution design and hands-on involvement throughout the implementation of the project.Defined the delivery approach, methodology, ways of working and standards for the practice. These were non-existent at the time I took the role. This approach was proven successful as Pracedo’s reputation in this space grew significantly under my lead. This success was measured in the size of the engagements.
- EmarkSenior Solutions Architect & Team LeadCONSEJO & AUDITORÍAenero de 2019 - febrero de 2020 (1 año y 1 mes)City de Londres, Reino UnidoDiscovery, solution design, implementation, and training. With hands-on in each of the phases of the project. Adhered to Emark’s delivery methodology and standards.
Recomendaciones externas
Formación
- Ingeniero Técnico en Informática de SistemasUniversidad de Extremadura2007
- Licenciado en Investigación y Técnicas de MercadoUniversidad Autónoma de Madrid2010
- Master en Gestión de empresas de transporte aereoUniversidad Nacional de Educación a Distancia2010
Certificados
- Salesforce Marketing Cloud Email SpecialistSalesforce2017
- Salesforce Marketing Cloud ConsultantSalesforce2017
- Salesforce AdministratorSalesforce2018
- Salesforce Marketing Cloud DeveloperSalesforce2019
- Salesforce Marketing Cloud AdministratorSalesforce2020
- Datorama Implementation SpecialistSalesforce2020
- Datorama Solutions ArchitectSalesforce2020
- Salesforce CDP ProfessionalSalesforce2021
- Salesforce Interaction Studio ProfessionalSalesforce2022