Acerca de Rafael
I help companies and agencies turn AI from a buzzword into systems that actually run in production — capturing leads, automating processes, and saving teams hours every week.
I'm an AI engineer who ships real products, not demos. I currently build Cleo at Mail Metrics, an AI accounts-receivable assistant integrated with Microsoft Teams, and I built Botfy (botfy.io) from scratch — a multi-tenant platform of autonomous AI agents that handle sales conversations on WhatsApp and Telegram, now used by businesses across 50+ countries.
What sets me apart: 10+ years in B2B sales and operations before becoming an engineer, so I build for business outcomes, not just clean code. I see the problem, design the system, and ship it.
What I build:
- AI agents on WhatsApp/Telegram that qualify leads, book meetings, and follow up 24/7
- RAG assistants that answer from your own documents and knowledge base
- Process automation and LLM integrations into the tools you already use
- The AWS infrastructure (EKS, Lambda, Bedrock) to run it all reliably
Stack: Python/FastAPI, Next.js, Supabase/pgvector, AWS, Claude & LLM APIs. I deliver with fixed scope and clear dates, in English, Spanish and Portuguese.
Inglés
Competencia profesional completa
Portugués
Bilingüe o nativo
Español
Competencia profesional básica
Italiano
Nociones
Acepta trabajo presencial
Valencia (hasta 20 km)
Experiencia
- Mail MetricsAI Automation Engineermayo de 2026 - Hoy (2 meses)Dublin, IrelandDesigning and deploying AI-powered automation workflows across the business, reducing manual processes and improving operational efficiency.• • Building Cleo — an AI accounts-receivable assistant integrated with Microsoft Teams, currently going live for Dublin-based credit controllers.• • Designing and deploying LLM-powered intelligent agents for internal process automation across Finance and Operations teams.• • Integrating AI solutions with existing enterprise systems and legacy infrastructure.• • Engineering RAG pipelines for document-based AI assistants on internal knowledge bases.• • Automating cross-departmental workflows post-acquisition.• • Running production workloads on AWS —
- Botfy (botfy.io)Founder & CEOagosto de 2025 - Hoy (11 meses)Multi-tenant SaaS platform that creates AI-powered digital employees for businesses, serving clients across 50+ countries.• • Architected a three-layer AIOS Core system (Directives → Orchestration → Execution) handling autonomous agent reasoning, context management, and action execution.• • Embedded SPIN Selling methodology directly into the agent conversation flow — pipeline tracking with no separate CRM tool required.• • Built a RAG pipeline (Supabase + pgvector) so each agent retrieves from company-specific knowledge bases at inference time.• • Integrated Meta Cloud API (WhatsApp Business) and Telegram Bot API with multi-tenant routing by phone_number_id, async delivery via htpx, and Redis-based conversation buffering.• • Agents qualify leads, schedule appointments, send payment links and invoices, and follow up 24/7 in 50+ languages.• • EU-first architecture with GDPR-compliant infrastructure for businesses operating globally.• • Stack: FastAPI on Vercel serverless, Next.js, Supabase/pgvector, OpenRouter (model routing), Redis.
- Dan Ryan Truck RentalRental Manageroctubre de 2025 - marzo de 2026 (5 meses)Dublin, IrelandLed the rental department, combining operational leadership with financial reporting and data analysis.• • Managed daily rental operations — reservations, vehicle contracts, and logistics for deliveries and collections. Operational Leadership:• • Owned end-to-end invoicing processes, ensuring billing accuracy and handling complex corporate accounts. Financial Management:• • Used advanced Excel to monitor fleet utilisation, track operational KPIs, and generate management reports for decision making. Data Analysis & KPIs:• • Streamlined administrative workflows to reduce errors in contracts and billing data. Process Improvement
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Formación
- Google UX Design Professional CertificateGoogle2021Google UX Design Professional Certificate
- Google Project Management Professional Certificate/ Google2023Google Project Management Professional Certificate