Richard Jasinski

Nova Path Group — operations advisory firm for hours-based services businesses (agencies, consultancies, professional services).

- Deliver capacity, utilization, and margin engagements: operational diagnostics, PMO design, resourcing systems, KPI dashboards, and fractional Operations Director engagements.

- Translate operational gaps into structured improvement roadmaps with quantified margin impact — forecasting models, staffing frameworks, and operating cadence changes tied to profitability outcomes.

- Methodology built on the same operational discipline that ran a $15M Adobe practice at Perkuto/Merge — now packaged as transferable frameworks for other PS businesses.

Owned program management operations and resourcing infrastructure for the $15M Adobe practice within a $75M+ division at Merge World (acquired Perkuto in October 2021). Identified internally as successor to VP of Consulting Services before organizational restructuring closed the path.

- Drove +20% YoY billable hours growth (~$2M revenue impact) and +3% utilization improvement (~$600K profit impact) through Domo-enabled real-time resourcing and near-zero bench time.

- Maintained 15–20% profit margin across the practice while utilization targets scaled from 70% to 80% — team consistently within 1–2% of target.

- Architected the PMO delivery model: pod-based teams with PM backup coverage, consultant skills matrix across 8 Adobe products, standardized governance and engagement frameworks.

- Led a PM organization of 6–7 PMs/Senior PMs plus a Director and Associate Director of PMO; coached managers on delivery standards, stakeholder communication, and operational discipline.

- Owned full vendor and external contractor lifecycle — contract negotiation with legal, onboarding, hours tracking, performance management, compliance, offboarding.

- Supported pre-sales scoping across 15–20 concurrent engagements; partnered with sales on SOW structuring and resourcing feasibility.

- Operated and continuously evolved a custom Domo reporting platform aggregating 10 disparate systems (CRM, timesheets, PM, finance, HR) into a single real-time source of truth for utilization, revenue, margin, and capacity decisions.

- Led PMO integration through Merge World post-acquisition: time tracking, HR, PM platform migrations; preserved performance through multiple CEO changes and restructurings.

Senior leadership role across delivery operations for a ~40-person consulting organization. Right-hand to the VP of Consulting Services; held informal organizational leadership across all Directors during an extended leadership transition.

- Defined the KPI framework and business logic behind the Domo reporting platform — the operational backbone of the record 2022 revenue year. Partnered with Solutions Architect on technical implementation; owned what it measured and why.

- Co-owned centralized resourcing for the full 40-person organization; maintained team utilization consistently above 70% and matched consultants to engagements aligned with both delivery requirements and individual career interests.

- Owned LiquidPlanner system design, data structure, and PM usage standards — restructured templates, project hierarchies, and reporting to improve forecasting accuracy across the team.

- Primary architect of organizational restructuring through ongoing post-acquisition integration; designed and documented org structures in Lucidchart accounting for individual profiles, manager compatibility, and project fit.

- Coached newly promoted Directors on people management, performance practices, and leadership fundamentals.

- Managed delivery operations continuity through the Merge World acquisition (October 2021); maintained culture, performance standards, and team stability through significant organizational uncertainty.