Descripción

Experience of more than 5 years in the creation, management and training of virtual assistants in different environments such as Dialogflow, Microsoft Bot Framework, Cognigy, Amazon Lex or IBM Watson. I have participated in more than 300 projects on different channels such as WhatsApp, Web, Instagram or Messenger in different languages, including Porsche, Mercadona, Auchan, Volvo, Louis Vuitton or Netflix. I apply my own methodologies for the continuous improvement of virtual assistants. I am located in Madrid (40.429913 / - 3.669245) and I speak Spanish and English perfectly. My rate is €450 per day.

Idiomas

Español
Bilingüe o nativo
Inglés
Competencia profesional completa
Catalán
Competencia profesional completa
Italiano
Competencia profesional básica
Francés
Competencia profesional básica

Preferencias de lugar de trabajo

Solo teletrabajo

Lleva a cabo sus proyectos principalmente en remoto

Netflix
Bot trainer and flow developer
CINE & AUDIOVISUAL
marzo de 2021 - mayo de 2021 (2 meses)
Madrid, España
Creation and training of the Netflix Virtual Assistant as a campaign for the release of his movie The Army of the Dead. The difficulty of this project was to maintain a real conversation maintained over time.
Bot training
Porsche
Bot trainer and flow developer
AUTOMÓVIL
julio de 2020 - Hoy (5 años y 11 meses)
Madrid, España
Creation and training of the Porsche virtual assistant to respond to the queries of its users through the Web and WhatsApp in 3 languages (Spanish, Portuguese and English)
Bot training
Auchan
Bot trainer and project manager
SECTOR AGROALIMENTARIO
noviembre de 2018 - Hoy (7 años y 7 meses)
Madrid, España
Project management for Iker, Alcampo/Auchan's virtual assistant on Facebook Messenger and its website, which is capable of responding to 70,000 users per month. For the project, numerous integrations had to be done to provide dynamic responses such as "where is my order?"
Project Management PMO Bot training UX/UI