Talita Leite

Order and payment confirmation; Resolution of website issues, order confirmation;

Returns and refunds; Customer inquiries about products, shipping, warranties,

complaints and everything related to achieving customer satisfaction and the

brand consolidation

Order confirmation and follow up, deliveries and returns, resolution of logistics issues, warranty, discounts, order cancellation and modifications apart from all tasks related to the customer satisfaction.

Managing and confirming invoices and payment dates, monitoring and controlling accounts receivable to ensure timely payment. Managing collections to address discrepancies and improve the company's debt recovery. Accounting for checks, receipts, filing, Monitoring daily bank balances, Review and reconcile credit card receipts and checks, also each task related to the finance department, according to workload, in Spanish and Portuguese (PT).