Descripción

I am a cheerful, disciplined, and committed individual. With over a year of experience in customer service, I have developed strong communication and interpreting skills, effectively interacting with diverse clients and handling sensitive banking information with professionalism and care.

Idiomas

Inglés
Bilingüe o nativo
Español
Bilingüe o nativo
Francés
Competencia profesional completa
Japonés
Nociones

Preferencias de lugar de trabajo

Solo teletrabajo

Lleva a cabo sus proyectos principalmente en remoto

Scotiabank SGF
Customer Service Associate
agosto de 2022 - enero de 2023 (5 meses)
Santafé de Bogotá, Colombia
6 months of experience at Scotiabank, developing and executing calls and emails resolving inquiries and multiple banking procedures, with an emphasis on credit cards, to maintain a service quality on interactions.
Pontificia Universidad Javeriana - Facultad de Comunicación
Tutor bilingüe
agosto de 2022 - febrero de 2023 (6 meses)
Santafé de Bogotá, Colombia
6 months of personalized tutoring to students of different levels of English and French, resolving different inquiries and grammatical doubts of the language.
SGF Global
medical and general interpreter
abril de 2024 - septiembre de 2024 (5 meses)
as a developing an accurate and confidential communication between two parties in order to allow communication in contexts like medical appointments, ensuring clarity and cultural sensitivity.