Arthur Caffier

Conduct user research and benchmark analysis to understand and evaluate customer motivations and unmet needs by planning, executing and reporting insights to the client gathered through mixed methods.

Conduct user interviews, usability testing, heuristic evaluation, survey and benchmark analysis. Synthesise data, report and implement to improve the user experience. Utilise mixed methods and summarise to provide recommendations on website content and functionalities collaborating with the organization's design team.

Project manager and field supervisor of interior design projects, liaising with clients, subcontractors and providers in order to fulfil requirements and deliver on schedule and within budget.