Celia S.

I transform reactive vendor relationships into strategic partnerships that actually deliver value.

The Problem I Solve:

Your IT vendors control the narrative. QBRs feel like status updates instead of strategic sessions. Performance data lives in spreadsheets nobody trusts. Renewals happen by default because you don't have the framework to evaluate properly.

My Approach:

I bring 16 years managing billion-dollar supplier portfolios at PepsiCo, Nestlé, Danone, and Zurich Insurance. I created the SGAR Framework (Strategy, Governance, Assessment, Relationship), a proven system that turns vendor firefighting into structured governance.

What I Deliver:

- For CIOs: Visibility into vendor performance that supports budget decisions and strategic planning. No more flying blind into renewals.

- For IT Operations Managers: Automated scorecards that cut QBR prep from 20 hours to 2 hours. Finally get suppliers accountable to commitments.

- For CTOs: Strategic vendor roadmaps aligned with your technology vision. Stop getting sold features you don't need.

- For Group Product Managers: Clear frameworks for managing multiple vendors across your portfolio. Standardized governance that scales.

Recent Results:

- Helped multinational client improve supplier performance by 12% in one year

- Delivered SGAR implementations for 50+ vendor management professionals

- Built Vendor Score IT software that automates performance tracking for mid-market teams

My Superpower: I speak both languages: vendor management AND technology strategy. I've sat on both sides of these relationships and know exactly where the value gets lost.

No theory. No corporate speak. Just frameworks that work immediately.