Descripción

I help companies turn complex business needs into clear technical solutions across CRM, ERP, and data-driven platforms.

With 10+ years of experience as a Business and System Analyst, I support product teams, engineering teams, and business stakeholders in defining requirements, designing system integrations, and improving operational processes.

My background includes fintech platforms, enterprise ERP environments, and large-scale system integrations.

Typical projects I support include:

• Business and system analysis for digital platforms

• API and payment provider integrations (PSP, KYC/AML services)

• CRM and ERP implementations or migrations

• Requirements documentation (BRD, SRS, user stories, acceptance criteria)

• Process optimisation and workflow design

• Data analysis and reporting (SQL, BI dashboards)

Selected achievements:

• Migrated 1.5M+ client accounts to a CRM platform with zero downtime

• Delivered 30+ integrations with payment providers and external services

• Reduced operational costs during SAP S/4HANA implementation by $70K

I typically work with product managers, engineers, and stakeholders to ensure systems are delivered clearly, efficiently, and aligned with business goals.

Idiomas

Ruso
Bilingüe o nativo
Inglés
Competencia profesional completa
Español
Nociones

Preferencias de lugar de trabajo

Acepta trabajo presencial

Valencia (hasta 50 km)

FX Back Office
Senior Business Analyst
marzo de 2024 - Hoy (2 años y 3 meses)
• • Authored the business requirements and led the UAT for a new AI-powered trade forecasting tool, which contributed to a 10% uplift in qualified lead conversion by providing clients with predictive analytics.
• • Delivered 30+ API integrations with payment providers (PSP) and KYC/AML services, expanding the platform's market reach and automating core compliance functions.
• • Streamlined the development lifecycle by improving requirement clarity and cross-team alignment, resulting in a 25% reduction in QA sign-off time.
• • Led migrations of 1.5M+ active client accounts to FXBO CRM with zero downtime and 100% data integrity.
automation Agile CRM Business analysis Data analysis Requirements specification
Codify (e-commerce,
Senior Business Analyst
noviembre de 2023 - febrero de 2024 (3 meses)
• • Acted as the lead analyst for the launch of 10,000+ audio applications by translating educational needs into technical requirements, enabling a successful go-live for millions of users.
• • Redesigned a core product-recommendation algorithm by defining new business logic, resulting in a 20% increase in content conversion rates.
Kellogg's (FMCG world leader in cereals and snacks)
Senior Business Analyst | Business Relationship Manager
enero de 2022 - noviembre de 2023 (1 año y 10 meses)
• • Achieved $70k in cost savings on an SAP S/4HANA implementation by redesigning procurement workflows, which eliminated the need for expensive custom development.
• • Developed and deployed an enterprise knowledge base for the procurement department, cutting new-hire onboarding time by 60% and reducing process errors by 35%.
• • Owned the SIT and UAT process for key system rollouts, coordinating with 50+ key business users and achieving a 98% test execution success rate.