Gerardo Ibarra, IT Project Manager

Localización: Barcelona, CT, España

Trabajo a distancia: Lleva a cabo sus proyectos principalmente en remoto

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Mira qué idiomas habla Gerardo

IT Project Manager

Agatha Frydrych

Backend Java Software Engineer

Baptiste Duhen

Fullstack developer

Amed Hamou

Senior Lead Developer

Audrey Champion

Web developer

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Habilidades profesionales clave

Otras habilidades profesionales (24)

Consulta la experiencia profesional de Gerardo

Certified PMP® and IT Professional, successful at creating innovative Customer Experience solutions in complex IT environments to help companies capitalize on dynamic market conditions by increasing Sales, improving Supply Chain & Customer Service and to achieve Digital Transformation.

I am highly qualified and motivated working in multicultural & diverse teams. I’m collaborative and passionate about new technologies, ready for new challenges and continuous learning.

SANOFI

Customer Contact Project Manager

INDUSTRIA FARMACÉUTICA

noviembre de 2021 - enero de 2023 (1 año y 3 meses)

Barcelona, Spain

As Customer Contact Project Manager at Sanofi, I successfully implemented the Customer Contact Management (CCM) Core Business processes using the Salesforce Service Cloud platform integrated with CRM, Sales & S4/Hana, in Latam (Panama, Ecuador, Colombia, Mexico), Italy, Germany, Switzerland, Austria, USA Pharma & France, as per planned Roadmap. This helped Sanofi to improve end to end customer satisfaction and operational efficiency in the specified countries.

Salesforce Service Cloud S4/Hana CRM - Sales Integration Business model Business Analysis Project Management Global Rollouts Change Management Applications Integration Stakeholders Management Risk Management Atlassian JIRA

Tech Data

IT Project Manager

E-COMMERCE

diciembre de 2020 - septiembre de 2021 (10 meses)

Barcelona, Spain

I defveloped the Country Rollout strategy to achieve Cloud Services Delivery Roadmap and

created a Project Master Plan & Progress Dashboard for Global Country Rollout to deploy Cloud Delivery Platform Globally. I coordinated the integration work with IT, SAP Hybris, & Operation teams to execute the Country Rollout plan.

Cloud eCommerce Platform SAAS PAAS Digital Marketing E-commerce Project Planning Software Project Management Agile Methodologies Product Management Global Rollouts Stakeholders Management Risk Management Change Management

Tech Data

eCommerce Product Owner

E-COMMERCE

marzo de 2019 - marzo de 2020 (1 año)

Barcelona, Spain

As Product Owner I was responsible for managing the Product Backlog of an eCommerce portal integrated to other business partner applications & to SAP back-office. Working in a multicultural, Agile/Scrum global team using Azure DevOps to define & prioritize User stories, plan Sprints & ensure development, testing and delivery of MVP until to Go Live & Support.

Business Process Analysis Product Management E-commerce Agile Methodologies Azure DevOps SAP ERP Application Integration Digital Marketinng Web Portal Admin PAAS

Consulta todas las experiencias de Gerardo

Postgraduate, Project Management

Universitat Politècnica de Catalunya

2004

Postgraduate, Project Management

Master of Management

Tecnológico de Monterrey

2003

Master, IT Management

College, Industrial Engineering

Instituto Politécnico Nacional

1989

College, Industrial Engineering