Jordi Fuerte Amill

• • Led end-to-end delivery for two strategic product teams (Cockpit Platform and Logboard), ensuring alignment of scope, requirements, and execution across business, engineering, and operations stakeholders.

• • Cockpit Platform: Managed KPI reporting delivery across the full data lifecycle — from source onboarding (including SHINE), through data integration, storage, and transformation — enabling PowerBI dashboards and scalable "landing zone" access for customers.

• • Logboard (Elastic / ELK observability): Accelerated onboarding and delivery timelines by introducing standardized processes and reusable templates, achieving a 50% reduction in incidents and 10% improvement in SLA performance.

• • Governed ITSM processes via ServiceNow (Change Management), ensuring all platform changes were delivered securely with proper approvals, risk control, communication, and documentation.

• • Led migration readiness for Dynatrace Grail, coordinating workstreams, managing dependencies, defining timelines, and driving stakeholder alignment across teams.

As a key leader in critical IT migration projects, including the migration of proxy solutions for corporate users and servers, I ensure a seamless transition across all environments. My role maintains a strong focus on compliance, security, and reliability, aligning fully with regulatory requirements like SWIFT, legal obligations for Holcim Trading users, and integration with core enterprise applications such as SAP and Salesforce.

• • Lead infrastructure and proxy migration projects, managing complex deployments and ensuring effective change management aligned with corporate strategy.

• • Facilitate Agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups, utilizing Jira and Microsoft Project for precise effort estimation, risk tracking, and progress monitoring.

• • Conduct regular stakeholder meetings with global cross-functional teams to ensure timely issue resolution, clear communication, and strategic alignment.

• • Oversee and optimize CI/CD pipelines and deployment processes, enhancing efficiency and significantly reducing operational risks.

• • Create comprehensive documentation (RAID logs, Change Requests, Project Plans) and deliver regular status updates leveraging analytics tools such as Power BI.

Responsible for managing strategic projects related to the development and implementation of digital solutions for rent-a-car services across Europe. Managed end-to-end project delivery, collaborated with stakeholders, and ensured alignment with business requirements, timelines, and quality standards.

• • Led cross-functional teams in gathering and analyzing business requirements, defining project scopes, and coordinating the agile delivery of software modules.

• • Implemented reporting and analytics solutions using Elastic Stack and Power BI, providing critical insights and comprehensive dashboards to multiple departments.

• • Conducted risk assessments, performed effort estimations, and developed mitigation strategies, ensuring timely project completion within defined scope and budget.

• • Managed project timelines, facilitated agile ceremonies, conducted regular status meetings, and reported directly to senior management and stakeholders.

• • Coordinated external resources, tracked vendor activities, and maintained clear communication

channels, ensuring optimal team productivity and transparenc