Acerca de Jose Carlos
I am a Senior UX/UI Designer with 10+ years of experience crafting intuitive and scalable digital experiences for global companies such as AXA, Rockwell Automation, and Ferrari projects. I specialize in user-centered design, design systems, Figma, and user research, helping businesses transform complex processes into seamless journeys that boost engagement and retention.
What sets me apart is my expertise in AI-driven UX and conversational interfaces, from chatbots and digital humans to hyper-personalized experiences powered by LLMs. I work closely with stakeholders and development teams to deliver measurable results, from increasing usability scores to optimizing workflows and conversion rates.
I collaborate with startups and enterprises, offering services ranging from UX strategy, wireframing, and prototyping to full design systems and usability testing.
Español
Bilingüe o nativo
Inglés
Competencia profesional completa
Polaco
Competencia profesional completa
Acepta trabajo presencial
Las Palmas de Gran Canaria (hasta 50 km)
Experiencia
- Rockwell AutomationSenior UX/UI Designermayo de 2019 - agosto de 2022 (3 años y 3 meses)Prague, CzechiaRedesigned Studio 5000 Logix Designer, enhancing usability by 25% and optimizing complex workflows in Rockwell's core automation platform. Standardized UI patterns and visual guidelines across products, reducing design-related errors by 15% and improving design consistency. Built scalable design systems, reusable UI components, and detailed documentation to streamline development workflows and enhance cross-functional collaboration.
- FreelancerSenior UX/UI Designeroctubre de 2024 - Hoy (1 año y 8 meses)Collaborating with early-stage startups and portfolio-driven projects focused on accessibility, data informed UX, and AI-enhanced interfaces. Advancing skills through ongoing training in UX strategy, design systems, and interaction design.
- Pasiona Consulting (AXA Project)Senior UX Designerseptiembre de 2023 - septiembre de 2024 (1 año)Barcelona, SpainLed the design of conversational interfaces, integrating AI-driven features such as hyper-personalization, next best answer, and sentiment analysis. Designed and optimized Large Language Models (LLMs) and generative AI solutions, including Chat-voice Bots, Digital Humans, and AI Platforms. Improved user engagement by 15% through AI-driven design enhancements, increasing customer satisfaction and retention.
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Formación
- Information VisualizationInteraction Design Foundation2025Information Visualization
- Accessibility: How to Design for AllInteraction Design Foundation2024Accessibility: How to Design for All