Acerca de Marie
Account Manager & Customer Success professional with 5+ years of experience managing complex client portfolios across FMCG, retail, and SaaS environments.
I specialize in building long-term client relationships, driving revenue growth through upselling and cross-selling, and ensuring seamless onboarding and account retention. Whether managing 120 real estate agency accounts or leading business reviews with C-level stakeholders at major retail groups, I bring a structured, data-driven approach to every client relationship.
My strengths lie in stakeholder management, cross-functional coordination, and translating client needs into actionable strategies, with a consistent track record of measurable results (churn below 5%, €630K incremental revenue generated, sector ranking improved from 18th to 3rd nationally).
Fluent in French and English, based in Barcelona and open to hybrid or remote missions. I'm ready to bring strategic account leadership to ambitious teams looking for someone who combines commercial rigor with genuine client focus.
Francés
Bilingüe o nativo
Inglés
Bilingüe o nativo
Español
Competencia profesional completa
Portugués
Competencia profesional básica
Solo teletrabajo
Lleva a cabo sus proyectos principalmente en remoto
Experiencia
- Twinings&CoCategory Manager Merchandisingseptiembre de 2023 - Hoy (2 años y 11 meses)Paris, France• Developed and executed merchandising strategy for 2,500+ stores, aligning with brand objectives and driving shelf-share growth in competitive markets• Negotiation of merchandising partnerships with French distributors (2 exclusive partnerships established)• Internal merchandising management: weekly KPIs summary, analysis of distributors plans, development of sales materials and PLV• Partnered with marketing, sales and operations to create and deliver training for 34 area managers, improving execution consistency
- Mars WrigleyArea Managerdiciembre de 2021 - septiembre de 2023 (1 año y 9 meses)Paris, France• Managed a portfolio of 70+ clients worth €4.5M, ranking third largest sector nationally• Implemented a performance monitoring system to surface upsell opportunities and optimize resource allocation, boosting revenue by €630K over 8 months• Operational management of 2 sales
- Mars WrigleyCategory Manager Assistantjulio de 2021 - diciembre de 2021 (5 meses)Paris, France• Conducted in-depth market and competitor analyses to identify 3 new business opportunities, informing strategic account plans• Supported contract negotiation preparation for distributor meetings by consolidating sales data and proposal drafts• Creation of sales tools for sales' teams
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Formación
- Master 2 MarketingIESEG School Of Management2020En tant que Grande École de Commerce Française et membre de la Conférence des Grandes Écoles, l'IÉSEG est l'un des établissements d'enseignement supérieur les plus prestigieux du pays. ► 2 campus: Lille & Paris La Défense ► #5 Excellence Académique (L'étudiant) ► Triple couronne des accréditations internationales : AACSB, AMBA, EQUIS ► 5850 étudiants ► 82% Professeurs internationaux - 100% détiennent un PhD linkedin.com/company/ieseg-school-of-management