Descripción

Senior Operations professional with 10+ years of experience managing high-volume, international programs in fast-paced, English-speaking environments. Strong background in lifecycle operations, CRM-style platforms, email automation, data management and reporting. Proven ability to own complex operational workflows end-to-end, ensure data integrity, and optimize processes at scale. Experienced working remotely with global stakeholders.

Ámbito de especialización en el sector

Idiomas

Español
Bilingüe o nativo
Inglés
Bilingüe o nativo

Preferencias de lugar de trabajo

Solo teletrabajo

Lleva a cabo sus proyectos principalmente en remoto

Red Robin Events
Delegate Services Director
diciembre de 2022 - Hoy (3 años y 6 meses)
• Lead the Delegate Services department across the EMEA region, managing an 8-member team to deliver successful event projects in person, digital, virtual, and hybrid.
• Develop and execute comprehensive registration strategies for both large-scale and small events projects, managing an annual portfolio of ~100 events.
• Oversee and execute multilingual promotional/email campaigns for diverse clients, utilizing platforms such as Cvent, Mailchimp, and internal Google systems.
Event Planning Cvent Project Management Emailing Mailchimp
Red Robin Events
Senior Delegate Services Manager
junio de 2021 - diciembre de 2022 (1 año y 6 meses)
• Managed attendee registration and event logistics for various clients, overseeing multiple projects simultaneously. Responsibilities included building event websites, managing communication plans throughout the event cycle, and handling data and reporting.
Cogs & Marvel
Head of Digital Solutions
diciembre de 2020 - junio de 2021 (6 meses)
Dublin, Ireland
• Led and mentored the registration team, overseeing digital, hybrid, and in-person event projects. Ensured all processes were followed, maintaining smooth operations throughout each event.

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Human Resources Diploma
Dublin Business School
2015
Human Resources Diploma
Bachelor of Science in Hospitality Management
UNIVERSIDAD ABIERTA INTERAMERICANA (UAI)
2005
Bachelor in Hospitality Management

Digital Project Manager

Millie Alonso

Marketing Operations & Email-Processes Automation

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