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Mirsa RatinaMR

Mirsa Ratina

Hospitality Marketing Strategist, Social Strategy

350 €/día
Barcelona, ES
8-15 años

Tiempo medio de respuesta: 1h

Acerca de Mirsa

I spent nine years running marketing for a restaurant group in Bali, then moved into luxury resort territory at NIHI Sumba in Indonesia, where I managed guest experience and worked directly on revenue, helping the team upsell high-value activities to guests who expected nothing less than exceptional.

Now I am based in Barcelona, working with hotels and restaurants across Europe on the thing most marketing teams quietly struggle with: knowing what to say, where to say it, and how to make it actually move a guest from curious to booked.

I do not produce generic content plans. Everything I deliver is built around how your specific guest thinks, what they respond to, and what your competitors have not figured out yet. I work fast, I communicate clearly, and I have been inside the operations of hospitality businesses long enough to know what is realistic and what is noise.

If you are opening something new, trying to fix a social presence that is not converting, or need a clear content direction without hiring a full-time person, I am the right fit.
  • Inglés

    Bilingüe o nativo

  • Español

    Competencia profesional completa

  • Francés

    Nociones

  • Indonesio

    Bilingüe o nativo

Acepta trabajo presencial
Barcelona (hasta 50 km)

Experiencia

  • NIHI Resort
    Guest Experience & Revenue Manager
    septiembre de 2023 - febrero de 2025 (1 año y 5 meses)
    Guest Experience and Revenue Management. Managed upselling strategy for high-value resort activities, working directly with luxury guests to increase spend per stay. NIHI Sumba has been ranked among the top resorts in the world multiple times.
    Luxury sector Content marketing marketing consultant customer service
  • Restaurant Group, Bali
    Marketing Manager
    febrero de 2018 - agosto de 2023 (5 años y 6 meses)
    Marketing Manager across a multi-venue F&B group for eight years. Responsible for social strategy, brand positioning, campaign planning, and community growth across all properties.

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Formación

  • BA French
    Gadjah Mada University
    BA French

Conjunto de habilidades profesionales

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