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Bilingüe o nativo
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Competencia profesional básica
Experiencia
- Zurich InsuranceSenior Business Analyst - Marine Cargo Platformfebrero de 2022 - Hoy (4 años y 4 meses)Geneva, Switzerland
- NTT DATA Europe & LATAMSenior Business Analystfebrero de 2022 - Hoy (4 años y 4 meses)Barcelona, Spain
- Heidelberger Lebensversicherung/ Lloyds Banking GroupSenior BAjulio de 2018 - diciembre de 2021 (3 años y 5 meses)Heidelberg, Germany• Working on several projects including Process Improvement, Rectification and redress for Customers, and Design of new IT solutions.• Producing Requirement documents, Rectification process documents, root cause analysis, & outline solutions for IT system admin processes.• Serve as liaison between vendors and BU to define documents and review business requirements• Liaised with functional analysts, developers, actuaries and Customer Service to ensure that solutions were deployed within agreed timelines and supported after delivery.
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Formación
- Master of Science in Information TechnologyIEBS2018Master in Digital Business and Lean Stack, Information Technology
- BS in System EngineeringUniversidad Metropolitana (VE)1998BS in System Engineering