Acerca de Raquel
Senior UX/UI Product Designer | Mobile Apps, AI & Design Systems
Looking for a Senior Product Designer to scale your platform? I help companies like Heathrow Airport and Telefónica transform complex technical requirements into high-converting, intuitive digital products. With over 5 years of experience across Fintech, Travel, and Emerging Tech (AI/AR), I bridge the gap between business goals and user needs.
🚀 What I Bring to Your Project
I don't just "design screens"; I drive business growth through data-backed UX.
- Proven ROI: Recently delivered a 15% uplift in revenue for Heathrow Airport’s "Reserve & Collect" feature and boosted user acquisition by 39%.
- AI-Driven Innovation: Specialist in shaping AI UX visions, including hyper-personalized interfaces and smart itineraries.
- Scale & Systems: Expert in building Atomic Design Systems and managing Design Ops to ensure seamless handoffs to development teams.
🛠️ Services & Deliverables:
- Product Strategy: MVP definition, user story mapping, and backlog prioritization.
- End-to-End UX/UI: User flows, high-fidelity prototyping (Figma, Protopie, Framer, Lovable, Cursot), and responsive web/mobile design.
- User Research: Qualitative and quantitative testing methodologies
- Specialized Tech: Augmented Reality (AR/MR), conversational AI interfaces (Claude), and complex Fintech payment flows and compliance, B2B platform, Travel Tech, Entertainment and Arts, and Public Sector.
🏆 Why Hire Me?
- Global Recognition: Nominated for the Women in Tech Awards at Web Summit and Gold Magellan Award winner for Mobile App Experience.
- Top-Tier Education: Master’s in UX/UI from La Salle Ramón Llull and Web Accessibility certification from W3C.
- Multilingual & Collaborative: Fluent in Portuguese, English, and Spanish; experienced in leading cross-functional teams using Jira/Atlassian.
Let’s work together!
Inglés
Bilingüe o nativo
Portugués
Bilingüe o nativo
Español
Bilingüe o nativo
Acepta trabajo presencial
Barcelona (hasta 50 km)
Experiencia
- LHRUX / UI DesignerHOTELERÍAoctubre de 2023 - Hoy (2 años y 8 meses)London, Reino Unido💛 Gold in the ‘Airport - Overall-Mobile App’🩶 Silver in the ‘Airport - Overall-Gate Area Information System’🩶 Silver in the ‘Airport - Overall-Travel Advisor SupportCurrently allocated 100% at Heathrow, I've been involved in several initiatives, including the integration of Single Sign-On (SSO) across three essential services: Parking, Rewards, Shop and Eat, My account and Flights.My tasks include, but are not limited to:- Research, explore UX design and usability patterns- Create the information architecture and logic- Design the UX documents for the UI handoffs and logic for Development.- Present to the client within a review session and apply changes needed- Prepare Dev-Handoffs for the different flows of each new feature, including accessibility, interactions, motion, behaviour, and edge use case scenarios for iOS and AND dev teams.- Support Dev. and UI teams.
- TSJR
En Malt
Product UX DesignerBANCA & SEGUROSnoviembre de 2022 - noviembre de 2022Barcelona, CT, EspañaResearch deliverables:Planning SOW document + Legal research docs.Methodologies initially proposed:Usability testing is moderated and unmoderated.3 Surveys.Heuristics and manual QA Report.Ideation Deliverables:Figama, an Architecture and game Prototype with 3 different user flows/interconnected.Five (5) detailed usability tests.Solution deliverables:Test recompilation analyses ( efficiency, success rate, finds and recommendations), ten (10) pages.Two (2) Avatar pack ideation with 9 use cases each, a total of 18 avatar ''scenes''.Four(4) Human figure illustrations with an average of 8 people each illustration in different scales, depths, and actions. - RightstarsProduct Designer UX/UIDERECHOabril de 2022 - Hoy (4 años y 2 meses)Barcelona, EspañaLed the end-to-end UX/UI product design for a B2C2B SaaS platform across desktop, mobile, and tablet environments. Owned the design process from early discovery and ideation through validation, delivery, and post-launch optimization.Facilitated design thinking sessions and cross-functional workshops to align business objectives, user needs, and technical constraints. Planned and led design sprints, managing sprint ceremonies and coordinating closely with product, engineering, and business stakeholders to ensure timely and high-quality delivery.Produced sketches, low- and high-fidelity wireframes, and interactive prototypes to explore solutions and validate concepts. Designed user flows, information architecture, and interaction models for the marketplace and the product V2, ensuring scalability and clarity across complex user journeys.Collaborated on UI design and the evolution of the design system to maintain consistency, accessibility, and efficiency across the platform. Conducted benchmark and competitive research to inform strategic decisions and ensure market alignment.Defined user personas and end-to-end user journeys based on qualitative and quantitative insights. Regularly analyzed Clarity session recordings and Google Analytics data to identify patterns, formulate hypotheses, and present actionable insights on a monthly basis.Prepared and delivered use-case presentations, demos, and stakeholder reviews to communicate design rationale and outcomes. Maintained comprehensive documentation in Notion, including requirements, research findings, design decisions, and QA notes.Led QA activities to ensure design quality and implementation accuracy, and coordinated CIDC planning to support smooth releases and continuous improvement.
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Formación
- Master of Technology - MTech, Web Page, Digital/Multimedia and Information Resources DesignLa Salle BCN2021Master of Technology - MTech, Web Page, Digital/Multimedia and Information Resources Design
- Bachelor's degree, DesignFIAM-FAAM2015Bachelor's degree, Interior Design
Certificados
- Gen AI Training Path - FoundationalCoursera2025
- Mobile UI DesignInteraction Design Foundation2023