Ricardo Silva Cardoso

Owned and managed the end-to-end release lifecycle for multiple concurrent software products, coordinating delivery from development through to production deployment.

Maintained and evolved the release calendar, ensuring alignment across engineering, QA, and business stakeholders to meet committed delivery dates.

Chaired release readiness meetings and enforced go/no-go criteria, reducing post-release incidents by ensuring all quality gates were met prior to deployment.

Collaborated with DevOps and platform engineering teams to improve CI/CD pipeline automation, reducing manual deployment steps and deployment lead times.

Managed change requests in line with SAFE change management processes, liaising with the Change Advisory Board (CAB) for approvals.

Coordinated environment provisioning and scheduling across development, testing, and staging environments to prevent conflicts and maximise delivery throughput.

Acted as the primary escalation point during release execution, triaging issues and coordinating rollback procedures where necessary.

Produced and maintained post release documentation

Tracked and reported on key release metrics (deployment frequency, lead time, change failure rate) to drive continuous improvement initiatives.

Mentored junior team members on release processes, tooling standards, and best practices.

Daily management of company to provide freelancer work to worldwide customers.

Accounting and HR management

Responsible for working with customers in providing consulting services to install, develop, deploy and maintain Adobe Experience Manager (AEM) solutions including AEM Sites for content management and AEM Forms for business solutions that incorporate form design, data capture, and automated workflows. Support the continuous improvement of AEM deployments through technical process, optimisation of software configurations, training and best practice guidance