Acerca de Victor
Independent Full Stack Developer specialized in hospitality technology, PMS/OTA integrations, and AI-powered automation for hotels, hostels, and tourism businesses.
I help hospitality companies improve their digital operations by building internal tools, automation workflows, booking-related systems, API integrations, dashboards, and guest communication solutions.
My current work focuses on NEXIA, an AI-powered hospitality assistant connected with Cloudbeds, designed to support guest communication, availability checks, reservation workflows, operational processes, and data-driven improvements for accommodation businesses.
I have hands-on experience working with Cloudbeds, OTAs, channel managers, revenue operations, booking flows, and hospitality back-office processes. This allows me to understand both the technical side and the real operational needs of hotels and hostels.
Tech stack: C#, .NET, JavaScript, Vue, Node.js, Tailwind, Supabase, Redis, APIs, automation workflows, Cloudflare, Docker, and modern SaaS architecture.
I work remotely and focus on practical, secure, scalable solutions that solve real business problems.
Español
Bilingüe o nativo
Inglés
Competencia profesional básica
Solo teletrabajo
Lleva a cabo sus proyectos principalmente en remoto
Experiencia
- Nest HostelsHospitality Technology SpecialistHOSPITALITYjunio de 2024 - junio de 2026 (2 años)SpainManaged and resolved operational and technical issues reported by hostel managers, including OTA content updates (photos, descriptions), PMS configuration errors, and channel connectivity issues. Tracked, documented, and monitored incidents through Notion, ensuring effective follow-up and resolution.Created and maintained operational reports and dashboards focused on key business metrics such as ADR, KPIs, incident trends, innovation initiatives, and process improvements. Analyzed performance data across multiple hostels to identify recurring issues, measure operational efficiency, and support data-driven decision-making.Administered user accounts, roles, and permissions within the PMS environment, ensuring proper access control and system integrity. Managed OTA onboarding and configuration for new properties across major distribution channels, including Booking.com, Expedia, Ctrip, and other online travel agencies.Developed and maintained API integrations with Cloudbeds using C# and .NET 9, automating workflows and improving data synchronization between systems. Collaborated with operational and management teams to optimize processes, enhance platform performance, and support the successful rollout of new properties and services.
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Formación
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