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Experiencia
- AutónomaOperations & Data Consultantjunio de 2024 - Hoy (2 años)
- Deliver tailored services to diverse clients to help them scale and operate more efficiently.
- Specialize in comprehensive data analysis, process optimization, and end-to-end project coordination across business operations and workflow systems.
- Conduct targeted keyword research and analyze market pricing data to inform digital sales and SEO strategies.
- Hoop Technology Inc.E-commerce Data & Listing SpecialistE-COMMERCEnoviembre de 2024 - marzo de 2026 (1 año y 4 meses)Barcelona, España
- Audit and refine scraped product data to ensure consistency, completeness, and market readiness, applying manual oversight to validate automated data outputs.
- Scale the creation of SEO-driven listings using Generative AI, refining outputs to maintain strict quality standards across thousands of SKUs.
- Leverage data insights to guide decisions that drive buyer engagement and optimize sales performance.
- Maintain high efficiency by processing large volumes of items daily while upholding accuracy and quality standards.
- Nasdaq Technology ABBusiness Operations & Data AnalystAGENCIAS DE SUBCONTRATACIÓNabril de 2017 - diciembre de 2023 (6 años y 8 meses)Taguig, Metro Manila, Philippines
- Led Nasdaq's Net Promoter Score (NPS) implementation for global B2B corporate clients, overseeing the end-to-end process, and co-leading automation initiatives that reduced processing time by 50% and improved accuracy by 70%.
- Managed the full analytical data life cycle to ensure accuracy and data integrity, analyzing KPIs, revenue, sales, and client data to identify trends and risks, guiding strategic direction via data storytelling.
- Developed and maintained Microsoft Power BI dashboards, creating data pipelines with Corporate Systems and automating critical Business Intelligence reports with Python for analytical purposes.
- Acted as a liaison between business stakeholders and technical teams, translating requirements and executing User Acceptance Testing (UAT) to ensure successful product deployment.
- Delivered technical customer support and troubleshooting for data-related queries, collaborating with Product Specialists, Account Managers, and cross-functional teams while documenting solutions in Nasdaq’s CRM system.
- Executed ad hoc data projects and Content Management System (CMS) initiatives to address specific business needs for internal stakeholders.
- Developed and documented Standard Operating Procedures (SOPs) to streamline workflows and departmental processes, using them to onboard, train, and mentor new team members for improved operational efficiency.
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Formación
- Master's in Technology and Engineering ManagementUniversitat Rovira i Virgili2024
- Bachelor's in Applied Mathematics major in Actuarial ScienceUniversity of Santo Tomas2014
Certificados
- Lean Six Sigma Yellow BeltNasdaq2017