Yelitza Aguilera

I work as a Senior Project and Program Management Consultant, supporting international clients in fully remote and cross-cultural environments. I help organizations turn business objectives into clear, actionable delivery plans, aligning teams, timelines, and stakeholders to ensure consistent, high-quality outcomes.

On a day-to-day basis, I lead planning, coordination, and execution across complex initiatives, managing risks, dependencies, and changing priorities in fast-moving environments. I am used to working with distributed teams and acting as a trusted point of contact between technical, operational, and business stakeholders.

My experience across large organizations and global programs allows me to bring a pragmatic, results-driven approach, with strong attention to delivery quality and stakeholder satisfaction. I collaborate remotely with teams across Europe and the Americas, adapting easily to different time zones, cultures, and ways of working.

I managed end-to-end student onboarding and integration programs,

coordinating multiple stakeholders to ensure smooth arrivals, regulatory

compliance, and high-quality service delivery. I acted as the primary point of

contact for international students, overseeing timelines, issue resolution, and

cross-provider coordination across banking, telecommunications, housing, and

healthcare services.

On a day-to-day basis, I handled operational planning, logistics, and

communication flows, proactively managing last-minute changes,

dependencies, and service continuity in a fast-paced, people-focused

environment. I worked closely with internal teams and external partners to

maintain service quality, operational efficiency, and a consistent student

experience.

Key achievement: Delivered a seamless integration experience for 90+

international students, ensuring high satisfaction levels through clear

communication, effective stakeholder coordination, and strong operational

execution.

Defined and managed the scope of strategic partnership agreements across the AMEA (Americas, Middle East, and Africa) region, ensuring clear alignment on deliverables, responsibilities, and business objectives. Established governance structures to enable effective communication, decision-making, and issue resolution with partners.

Led regular partnership reviews to evaluate performance, address operational challenges, and identify growth opportunities. Facilitated value-based discussions with partners to align expectations, understand business needs, and clearly articulate the value delivered through solutions and services. Documented and communicated tangible outcomes and benefits to support long-term partnerships.

Tracked and logged partnership activities and engagement points to measure impact and continuously improve collaboration. Project-managed partnership renewals in coordination with regional leadership and cross-functional internal teams, ensuring smooth transitions and continuity.

Coordinated internal project teams to respond efficiently to partner needs and optimize resource allocation. Managed partner access and identity processes to support participation in events, conferences, and joint initiatives. Supported legal teams in the drafting of contracts and statements of work, ensuring compliance and risk control. Contributed to identifying new products and services aligned with partner needs and market trends.

Key Achievements:

Led the integration of multinational corporate accounts between TELUS and Vodafone, generating over CAD 7M in revenue within the first year. Spearheaded the collaboration between Telecom Argentina and Vodafone, enabling access to international best practices and consistent service quality standards.