Acerca de Anne
Professional with 15 years of experience in the tech sector as a technical content specialist, first in Canada for the travel startup Hopper then in France for various public institutions (French Ministry of Foreign Affairs, Prime Minister Services Etalab).I also worked as a product technical writer for Contentsquare (internal documentation) for six months full-time in 2022.
As a freelancer, I have worked for different clients on Saas user guides, API documentation and developer portals. I worked for companies in the fields of e-commerce (Djust), PIM (Quable, Akeneo), insurance (wefox), billing (Hyperline), digital marketing (Quanticfy), culture (Spideo)... You can find my online portfolio on my LinkedIn profile (I can send it over on request).
I am available for all your SaaS & API documentation needs. I have worked on user centers (using Intercom, Zendesk), developer portals (using readme.com, Docusaurus, Retype, Mintlify). I know json, yaml, Open API specs, testing REST API in readme.com and Postman, building Postman collections, the markdown syntax and basic git commands to manage doc-as-code processes and versioning.
I speak english and french. Let's discuss your project!
Francés
Bilingüe o nativo
Inglés
Bilingüe o nativo
Alemán
Nociones
Español
Nociones
Solo teletrabajo
Lleva a cabo sus proyectos principalmente en remoto
Experiencia
- Criteo TechnologyTechnical writer (retail media)EDICIÓN DE SOFTWAREjulio de 2024 - Hoy (1 año y 11 meses)Within the Addressability & Integration Enablement team, I am coordinating with product, design, ops and R&D teams to work on:- revamping the Criteo Developer Portal, which includes the Retail Media API documentation, the Retailer Integration documentation and the Commerce Marketing Solution API documentation,- creating a technical content framework, style guidelines, versioning policy and calendar for each documentation project, ensuring it gets communicated and aligning with all stakeholders internally,- working on creating, editing and reviewing all technical content from guides to diagrams, Open API spec, release notes, versioning page and introductory sections, built-in interactive glossary, landing page design, etc. insuring information consistency, clarity and findability.
- AkeneoTechnical writerAGENCIAS DE SUBCONTRATACIÓNfebrero de 2024 - abril de 2024 (2 meses)Nantes, FranciaMigrating the developer documentation from internal solution to the readme.com CMS. Migration of guides and rewriting of the open API spec to fit the Readme.com interactivity feature (testing all endpoints). Postman collections integration and testing.
- HyperlineTechnical writerAGENCIAS DE SUBCONTRATACIÓNenero de 2024 - marzo de 2024 (2 meses)Paris, FranciaCollaborating with the Hyperline product team to get ready and launch their first version of their functional documentation using Mintlify. I wrote around twenty articles describing the Hyperline Saas interfaces and functionalities, added a glossary and worked on UX micro copies.
Reseñas
R
Ramon
CRITEO SPAIN (fr)
Revisado el 24/4/2025
I worked with Anne for almost a year, and she was genuinely fantastic to collaborate with. She's a talented tech writer who quickly gets up to speed on complex topics and turns them into clear, helpful documentation. She’s super organized, fast, and consistently delivered great work without ever needing a nudge.
On top of that, Anne's just really great to have on a team. She’s easy-going, fun, and brings a calm, positive vibe—even when things get busy. Having someone who can do amazing work and make the day-to-day more enjoyable is a rare combo. I'd jump at the chance to work with her again.
Alexandre
Popsink
Revisado el 17/11/2025
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Formación
- Master 2 rechercheUniversité du Québec à Montréal2008Sciences humaines
- Post-MasterSciences Po Paris2021Sciences politiques