Charlotte Schneider

During this professional experience, I have accumulated significant knowledge in project management, as well as in the development of methodologies to standardize the work of Project Management experts. I have learned the processes of Vass, a leading group in digital solutions that assists large companies in their digital transformation journey, developing and executing the most innovative and scalable projects, from strategy to international level technological operations. My role has encompassed various key areas, including:

- Pre-sales Execution: Crafting strategies and delivering both written and oral presentations to ensure project success (in Spanish/English).

- Planning and Coordination: Devising phases and tasks planning, ensuring efficient execution. Furthermore, I have coordinated multidisciplinary teams and maintained seamless communication across numerous departments or external vendors to ensure alignment and goal achievement.

- Execution and Monitoring: Development and delivery of project deliverables, along with ongoing monitoring to ensure that everything progresses as planned, utilizing essential tools.

- Digital Marketing: Analysis and implementation of insights to optimize performance.

- Budget and KPI Management: Ensuring the attainment of set objectives through the monitoring of previously defined KPIs.

The objective of this experience is to deepen my technical and methodological knowledge within an agency at the cutting edge of technology. As part of projects with clients such as Savencia Group, Balenciaga o Gucci, I supervised the work of programmers and creatives in order to solve technical solutions and implement creative ideas being at the heart of technological challenges. My operational tasks:

- Participate in the client brief and frame the project (retrieval of information, context, issues, costing, planning) > Reference point for the client

- Definition of the methodology and project monitoring

- Weekly meetings with each client to discuss the key stages

- Daily points with each technical and creative team

- Drafting of functional/technical specifications

- Exchanges with the technical team for the development of each project

- After cutting and launching: project management in compliance with the agency's quality tools and processes, anticipation and risk analysis

- Coordination and federation around the project of the various stakeholders (developers, designer, etc.) - Writing recipe books, performing a series of functional tests before delivery

- Presentation of the final project, maintenance and evolution according to customer needs and commitments. Project management and communication tools: Atlassian Suite (Confluence, Jira), Google Suite (mail, calendar, Drive), Slack (groups and 1 channel/ project), Harvest and Forecast (time tracking), Gantt (planning). Work methodology: Agile Scrum/Kanban adapted to project needs.

After working as Project Manager and Copywriter on projects for French financial institutions, I got promoted as Communication Manager in B2B and B2C project management for Mastercard in European markets (France, Spain and Portugal). My role was to provide values to define the definition of the corporate and brand communication strategy, both online and offline. We identify communication opportunities to expand the brand and improve its reputation.

- Our offline actions: OOH poster campaigns, audiovisual communication on buses in different cities, creative concepts and production for events.

- Our online actions: digital marketing campaigns, Digital training and Sales Challenge gamification platforms, landing pages / banners / email marketing / product videos, promotional or educational videos... My operational tasks:

- Management and planning of digital marketing campaigns

- Planning and development of gamification platforms

- Management of the work team (graphic designers - illustrators - frontend and backend programmers / video/sound editors - actors - legal data protection delegates)

- Project management: production planning, task management, organization and strategy, project monitoring (gateway between the client and the work team according to the feedback/needs/evolution of each project)

- Editorial part in projects (according to projects)

- Creation of training content for Digital Training campaigns Client: Mastercard France, Spain, Portugal Partners: ING, Carrefour Banque, Crédit Agricole, Nickel Bank, El Corte Inglés, Abanca, Avios, Banca March, Banco Cooperativo, BBVA, Caixa Bank, Caja Ingenieros, Correos, Deutsche bank, Ibercaja, RACC, Santander, Unicaja, Universal Pay , wizink