Descripción

Experienced commercial leader with 20+ years driving growth across SaaS, digital platforms, mobility, travel tech, and marketplace businesses. Proven track record in scaling revenue engines, building cross-functional teams, and leading go-to-market execution across diverse European markets. Skilled in enterprise sales, partnerships, and customer success, with a strong ability to align strategy and execution for sustainable business impact.

Idiomas

Inglés
Bilingüe o nativo
Español
Competencia profesional completa
Alemán
Bilingüe o nativo

Preferencias de lugar de trabajo

Acepta trabajo presencial

Madrid (hasta 50 km)

iryo (High-Speed Rail,
Chief Commercial Officer
enero de 2024 - Hoy (2 años y 5 meses)
Madrid, Spain
• Lead €300M commercial portfolio (Sales, Marketing, Revenue Management, Partnerships).
• Manage 20+ cross-functional team; designed growth strategy across acquisition, expansion, and retention.
• Negotiated enterprise deals with top corporate partners; expanded client base and share of wallet.
• Revamped digital presence, boosting lead generation and strengthening brand positioning.
• Introduced data-driven pricing and distribution strategies to optimise revenue, margin, and channel performance.
Commercial strategy Enterprise Deal-Making Scaling Revenues Sales Methodologies
FREE NOW for Business (Mobility SaaS,
Director Customer Success Europe
enero de 2022 - enero de 2024 (2 años)
Europe
• Led pan-European CS organisation across 9 countries (€90M ARR, 25+ FTE).
• Increased client revenue +30% YoY via upsell & lifecycle programs.
• Implemented CS frameworks tracking retention, activation, CSAT, ARR, and share of wallet.
• Streamlined onboarding and account management via playbooks, segmentation models, and proactive strategies.
Customer Retention & Churn Reduction Sales Methodologies
FREE NOW for Business (Mobility SaaS,
Sales Director Southern & Eastern Europe
enero de 2020 - enero de 2022 (2 años)
Europe
• Managed €70M regional portfolio across 5 countries; delivered +45% YoY growth.
• Launched Portugal & Italy operations from scratch; hired and led 20+ staff.
• Introduced KPI-driven sales processes, improving forecasting accuracy and win rates.
Go-to-Market Leadership Scaling Revenues Sales Methodologies Enterprise Deal-Making

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MBA
IE Business School
MBA
MA
University of Heidelberg
MA

Christian Ley

Chief Commercial Officer

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