Acerca de Guillermo
Español
Bilingüe o nativo
Inglés
Competencia profesional completa
Experiencia
- AutónomoSalesforce Freelancermarzo de 2022 - Hoy (4 años y 3 meses)Bilbao, Biscay, SpainSpearheaded the integration of Salesforce with third-party bookingplatforms, enabling real-time reservation updates and enhancingcustomer satisfaction in hospitality Industry.Implemented custom Apex triggers and developed Visualforcepages,LWC and Aura components to extend Salesforce functionality andmeet specific business requirements.Collaborated with cross-functional teams to gather and documentbusiness requirements, ensuring seamless integration betweenSalesforce and external systems.Worked with Salesforce CPQ to optimize quoting processes, price rules,and product configurations, streamlining sales operations
- NTS SeidorHead of Nonprofit Cloud Divisionseptiembre de 2021 - febrero de 2022 (5 meses)Bilbao, Biscay, Spain
- NTS SeidorSalesforce ConsultantHIGH TECHenero de 2018 - febrero de 2022 (4 años y 1 mes)Bilbao, Biscay, SpainAbility to adapt business processes to Salesforce platform by gatheringrequirements, iterative meetings and designing a usable and efficientsolution.Experience in the construction and preparation of a test plan, training forkey users, UAT tests and final implementation of the system.Extensive experience as a consultant with Service Cloud, Sales Cloud,Experience Cloud, and Nonprofit Cloud, designing tailored solutions toimprove customer engagement, streamline workflows, and driveorganizational impact.
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Formación
- Web Engineering Postgraduate, Computer ScienceUniversidad Politécnica de Madrid2015Web Engineering Postgraduate, Computer Science
- Bachelor's degree in Computer Science, Computer ScienceUniversidad de Deusto2014Bachelor's degree in Computer Science, Computer Science