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Experiencia
- Stealth StartupFull-Stack Product Manager - AI & PlatformDIGITAL AND ITenero de 2025 - Hoy (1 año y 6 meses)Malaga, Spain• Building and scaling cross-platform digital products (SaaS, Mobile, Voice, Social) end-to-end: from technical and cloud development to UX/UI design, customer discovery, product strategy, and market-fit validation• Architected a production Multi-Agent System featuring debate logic, automated moderation, and semantic search. Optimized cost and latency ensuring reliability through evaluation harnesses and HITL observability.
- Schneider ElectricPrincipal Product ManagerENERGY AND UTILITIESenero de 2024 - febrero de 2025 (1 año y 1 mes)Barcelona, Spain• Led the strategic execution of an AI-powered customer support agent, ensuring customer care agents can efficiently resolve issues while aligning with business goals and internal stakeholders’ priorities.• Delivered RAG architecture integration, leveraging historical data and documentation. I focused on balancing feedback and data-driven experimentation to drive productivity and customer satisfaction globally.
- Friday InsuranceProduct OwnerBANKING AND INSURANCEenero de 2023 - septiembre de 2023 (8 meses)Berlin, Germany• Led a cross-functional team of product designers and developers to maintain and enhance a customer portal and multiple claims funnels, optimizing internal processes and boosting customer satisfaction.• Collaborated with the team, applying design thinking principles to leverage user research for discovering and validating assumptions. Used OKRs framework to align product strategy with users needs.
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Formación
- Bachelor's degreeUniversidad Politécnica de Madrid2016Bachelor's degree