Acerca de Juan Andres
I help companies transform the way they engage with customers through messaging and social channels, especially WhatsApp. My focus is on building AI-powered conversational systems that reduce friction, automate interactions, integrate with business tools and create measurable impact.
Inglés
Competencia profesional completa
Español
Bilingüe o nativo
Acepta trabajo presencial
Madrid (hasta 50 km)
Experiencia
- HubtypeAccount ExecutiveREDES SOCIALESseptiembre de 2025 - Hoy (11 meses)Madrid, Spain• Engaged stakeholders across public healthcare, automotive, insurance and retail environments, translating sector-specific workflows into Al agent and messaging automation opportunities.• Worked on retail opportunities focused on lead capture and Al agents, helping define conversational journeys to qualify users, collect intent, guide product/service discovery and route high-value opportunities to commercial teams.• Managed conversations with stakeholders in regulated industries where traceability, governance, compliance, secure customer communication and controlled automation are critical buying factors.• Engaged with IT, product and technical stakeholders to scope API integrations, CRM/ERP connectivity, authentication flows, webviews and system orchestration requirements for messaging automation projects.• Worked with customer service, contact center and operations leaders evaluating automation initiatives to reduce repetitive inquiries, improve response times and optimize human agent capacity.
- BlipAccount ExecutiveREDES SOCIALESfebrero de 2024 - septiembre de 2025 (1 año y 7 meses)Madrid, Spain. Built and managed enterprise pipelines involving multi-stakeholder Al transformation and customer communication initiatives.• · Managed complex enterprise sales cycles involving multiple stakeholders, technical teams and multi-layer approval processes.• · Engaged with healthcare and appointment-driven organizations evaluating WhatsApp automation for scheduling, reminders, patient communication, documentation requests and service coordination.• · Worked on opportunities involving public-sector and citizen-service communication, where accessibility, traceability, scalability and simple digital channels are key priorities.
- Revolut BusinessAccount ExecutiveBANCA & SEGUROSabril de 2022 - febrero de 2024 (1 año y 10 meses)Madrid, Spain• · Positioned payment APIs, banking integrations and automation workflows by translating fintech infrastructure capabilities into business value for finance and operations stakeholders.• · Closed more than 15 new SMB accounts in a single month through cold outreach, prospecting and high-velocity sales execution.
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Formación
- Master's in Al & InnovationFounderz Business SchoolMaster's in Al & Innovation
- Master's in Commercial ManagementEAE Business SchoolMaster's in Commercial Management