Acerca de Kristin
Alemán
Bilingüe o nativo
Inglés
Competencia profesional completa
Español
Competencia profesional completa
Experiencia
- VariousCopywriterE-COMMERCEseptiembre de 2021 - Hoy (4 años y 9 meses)Malaga, EspañaWriting high quality content for clients in the areas of:- fashion- gaming industry- travel and tourism- outdoor sports
- Caleta HomesSales & Revenue ManagerVIAJES & TURISMOjunio de 2018 - junio de 2021 (3 años y 1 mes)Malaga, España- Introduction of revenue management, process flows and pricing strategy- Translation of website, promotional material and all client-related communication Spanish-English-German- Structural and operational product improvement- Guest & Complaint Managementincrease in customer satisfaction and profit of individual property owners by up to 25%
- HRS GermanyAccount Manager MICEHOTELERÍAenero de 2015 - diciembre de 2017 (3 años)Cologne, Alemania- Supervising and developing benefits for multiple B2B key accounts and large projects in the MICE sector while organizing, prioritizing, and ensuring successful client events and an outstanding service- Preparing & translating MICE web tools for the Spanish market- Support of Spanish market/ office- Proactive price negotiations and follow-ups to increase the conversion rate
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Formación
- Bachelor of ArtsMartin Luther University Halle / Germany20072005-2006 Universidad de Buenos Aires, Argentina International Relations 2003-2007 Martin Luther University Halle-Wittenberg, Germany Bachelor of Arts (BA) Intercultural European and American Studies