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Experiencia
- ShowerThinkingSENIOR CONSULTANTenero de 2021 - Hoy (5 años y 7 meses)Madrid, EspañaTechnical and strategic leadership within the Salesforce Marketing Cloud ecosystem, providing end-to-end client management and data architecture to optimize ROI.Salesforce Marketing Cloud & Data Cloud: Advanced implementation and management of Data Cloud, Personalization, and Einstein AI for unified data strategiesAutomation & Journey Builder: Design of complex Customer Journeys, including API integration and transactional automations to enhance user experienceTechnical Development (SQL & HTML): Advanced audience segmentation using SQL and technical layout design (HTML5/CSS), ensuring targeting precision and visual excellenceAccount Management & CloudPages: Direct client liaison for KPI definition and development of interactive CloudPages for acquisition and loyaltyAnalytics & Reporting: Oversight of key metrics and continuous campaign optimization based on in-depth data analysis
- DeporvillageCRM SPECIALISTmayo de 2021 - agosto de 2021 (3 meses)Barcelona, EspañaStrategy and execution of the customer lifecycle in a high-performance e-commerce environment, focusing on large-scale personalization and automation.Salesforce Marketing Cloud & Einstein: Implementation of personalization strategies using Einstein AI to optimize product relevance and user engagementCustomer Lifecycle & Journeys: Design and execution of complex, long-term Customer Journeys aimed at user retention and loyaltySegmentation & Data: Advanced audience management and segmentation within SFMC, integrated with Google Analytics for goal trackingTransactional Campaigns & Web: Development of critical transactional flows and HTML5 layout design, ensuring constant updates of digital assets and online promotionsReporting & Optimization: Data analysis and detailed reporting for strategic decision-making based on campaign performance
- Be RepublicCHANNEL EXECUTION ANALYSToctubre de 2019 - abril de 2021 (1 año y 6 meses)Barcelona, EspañaEnd-to-end management as a Campaign Manager, leading CRM and automation strategies for major national accounts in the restaurant and culture sectors.Salesforce Marketing Cloud: Implementation of Email Marketing strategies, audience management, and advanced segmentation within the SFMC ecosystemSocial Studio: Social media management and active listening integrated into the Marketing Cloud strategyRelational Strategy & Splio: Consulting and planning of relational plans and newsletters for key accounts, including event coordination and campaign launchesTechnical Development & Reporting: HTML5 layout design and data analysis for performance reporting and online campaign optimizationAccount Management: Direct client liaison for objective setting and strategic planning
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Formación
- AI SPECIALISTSalesforce2024AI SPECIALIST
- DATA CLOUD CONSULTANTSalesforce2024DATA CLOUD CONSULTANT