- Jincana Ventures SLDigital ConsultantINTERNET DE LAS COSASjunio de 2018 - diciembre de 2019 (1 año y 7 meses)Madrid, EspañaResponsible for the digitization of medium-sized companies from different sectors. Project ideation, project validation and solution.Conducted customer research through online surveys and face to face interviews, to understand customer needs and detect pain points.Managed online communications campaigns for a variety of clients.
- Cambridge Business Initiatives CBIAccount Manager ConsultantEDICIÓN DE SOFTWAREseptiembre de 2015 - mayo de 2018 (2 años y 8 meses)Madrid, EspañaImplementation of technological solutions on site to measure customer’s KPIs related to sustainability, accompanying them during the entire process from project ideation to closure, optimizing their operational efficiencies.Responsible for key account management (60% of our total annual revenue), ensuring the compliance of requirements and helping grow our product visibility and services within the client’s company.Provision of ongoing customer support in a variety of industries for Ibex 35 companies, monitoring customer satisfaction through surveys.
- UX/UI BootcampIronhack2020Design Thinking, Agile, Lean UX, Primary & Seconday Research, User Persona, User Journey, Empathy Map, Sketch, Invision, Figma, Marvel, Balsamiq, Zeplin, Wireframing, Protoyping, HTML, CSS