Barbara Casciano

• Acted as a primary contact for volunteers and guests, resolving inquiries and ensuring a seamless event experience.

• Facilitated communication between event management and volunteers, improving workflow efficiency.

• Managed check-in processes, ensuring guests were assigned to the correct rooms, keys were functional, and accommodations met cleanliness standards.

• Led a team of coworkers, ensuring efficient task allocation and preventing overlapping responsibilities to optimize productivity.

• Developed detailed event schedules for different conferences (e.g. Nike Sports Camps, EF Education First, etc.), including speaker sessions, networking opportunities, and breaks.

• Managed the influx of people into the stadium on matchdays.

• Distributed accreditations to media, staff, and other participants while assisting.

• Managed access to restricted areas, ensuring adherence to security protocols.